State health care exchanges, such as Nevada’s Silver State Health Insurance Exchange, have been under the microscope since their October 1 opening. The attention these new insurance-shopping websites would have gotten anyway has been heightened by the current tension in Washington, D.C. They’re a key piece of the Affordable Care Act (a.k.a. “Obamacare”), which many Republicans on Capitol Hill are determined to defund, and which many Democrats are determined to protect, leading to the federal government’s shutdown.
This very public spat has resulted in widespread reporting of glitches—mainly technical—in some states’ exchanges. Meanwhile, the Silver State exchange’s Nevada Health Link, while not problem-free, has created thousands of accounts and processed hundreds of applications, perhaps owing to cooperation between Brian Sandoval, Nevada’s Republican governor, and a Democrat-controlled Legislature—cooperation that led to our state being among the first to create its system.
Have you used our state’s exchange to compare plans or enroll in a new plan? If so, what was it like from a user’s point of view? Tell us in the comments about your experience.